In partnership with the Louisiana Department of Health Office of Behavioral Health (OBH), the Center for Evidence to Practice is supporting the development and training of a network of crisis providers operating within a newly developed multi-tiered system of crisis services. The focus of all levels of crisis care is to be person- and family-centered, recovery-oriented, strengths-based and resolution-focused with less reliance of law enforcement, hospitalization, and emergency departments as much as the safety of the situation allows.

Through the YOUTH Mental Health Crisis Response (MHCR) Workforce Training and Development Program, the Center is tasked with collaborating with communities throughout Louisiana, identifying a potential workforce, developing and implementing a training curriculum for crisis responders, providing technical assistance, facilitating coaching to ensure appropriate execution of services, and monitoring quality on a continuous basis.

This is a training to equip with the selected behavioral health workforce to implement the Louisiana Youth Crisis Response System (LA-CRS). Please find resources below to help you throughout the training. You have four months to complete your training. Although you have 4 months to complete your training, you are advised to begin and complete training as soon as possible.

• • See our E2PLearn How-to Guide on how to make an account and go through the modules and training.
  • To understand the break-up and order of training, here is the agenda.
  • To find out what you are required to complete in this training, please see our Training Implementation Matrix here.
  • For important training guidelines, please read this document here.
  • If you are in need of training accommodations for accessibility, please contact us. Thank you for your efforts and participation!

Have questions or concerns?

Email us at [email protected] or call (504) 568-5731 with your questions & we’ll reply within regular business hours.

If you are in need of training accommodations for accessibility, please contact us. 

If you don’t receive an activation link for my account, email [email protected]

“I can’t open the modules.”

Please ensure you are using a laptop and chrome as your browser. The user experience is designed for the laptop and it may have trouble tracking your progress if you are on a phone or safari browser. Do not use Internet Explorer to access E2PLearn.

“I watched the video in YouTube and it doesn’t say complete.”

Please watch the video on the E2P Learn system. If you do not, it will not register as having been complete.

“The trainings I attended on Zoom during the live days are not marked complete. Why?”

You should log in to E2PLearn to 1) view the materials under each module & 2) Mark Complete. The system does not automatically do this and it is set up this way to ensure you are logging in.

“Can I take the modules out of order?”

No, and you will not be able to start with a module covered in live training. The modules are sequential and cannot be done out of order.

“I did what I have to do & it doesn’t say it’s complete.”

Log out and log back in. If you continue to have issues, email [email protected]. 

“I clicked on the video and it is not loading.

Please contact your IT department and make sure that our website as well as YouTube are not blocked at your agency.

“I took the quiz multiple times and it won’t let me move forward.”

There is a limit to how many times you may attempt a quiz, and you must have a passing rate of 80% or higher to move to the next module. If you have attempted the quiz 6 times and not passed, please email  [email protected].

“Where can I see the training guidelines?” 

You can view the training guidelines under the MHCR Training Resources and Guidelines or here.