Module 3: Voices of Lived Experiences Part One
Training Description
The LA-CRS values and incorporate the voices of people with lived experience. This training module serves as an opportunity for trainees to hear, firsthand, from individuals with lived experiences.
Learning Objectives
Participants will learn:
- About individuals’ experience during and after their call for help during a behavioral health crisis.
- How to apply the perspective of people with lived experience to crisis response interventions.
- How to evaluate the impact of a non-person-centered approach and the fragmented system of crisis services.
Mode of Training Delivery
This training is asynchronous (i.e. on your own).
Who is required to complete this module?
Your are required to complete this module if you are:
- Agency Leadership
- Agency Medical Director
- Team Clinical Director/Supervisor
- Direct Care Staff
- Support Staff
- MCO Call Center Staff
Time
This module is 25 minutes.
Instructions
- Please click on ‘Start Module’ and proceed to the training video.
- Complete the evaluation for Modules 1 to 3 after watching the training video.
- You must pass with an 80% or higher to receive credit.
- You may take this quiz up to 5 times.
