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Module 16: Voices of Lived Experiences Part Two

voices with lived experence

Training Description

The LA-CRS values and incorporate the voices of people with lived experience. This training module serves as an opportunity for trainees to hear, firsthand, from individuals with lived experiences.

Learning Objectives

Participants will:

  • Learn about individuals’ experiences during and after their call for help for a behavioral health crisis.
  • Apply the perspective of people with lived experience to crisis call response interventions.
  • Evaluate the impact of a non-person-centered approach and the fragmented system of crisis services.

Mode of Training Delivery

This training module is online via Zoom. Please check go here for the Zoom links

Who is required to complete this module?

Your are required to complete this module if you are:

  • Team Clinical Director/Supervisor
  • Direct Care Staff
  • MCO Call Center Staff

Instructions

  • This training module is live online via Zoom.
  • After you complete training days 1-3, you must mark Modules 4-12 as complete on E2P:Learn.
  • Return to this page then click ‘Start Module’ and select ‘Take the Quiz’ to take a post-training quiz.
  • You must pass with an 80% or higher to receive credit.
  • You may take the quiz up to 5 times.