Modules 5A and 5B: Crisis Response Team
Triage Approaches
Training Description
The purpose of this training is to equip professionals with an understanding of the new La CRS that adds to what currently exists in Louisiana. We want to break down each of the levels of the new response system and discuss who makes up these teams. We will then discuss what these team do, including how they might interact (collaborate) with the existing system components like law enforcement, emergency departments, etc.
Learning Objectives
Participants will:
- Identify individual roles in the crisis response team.
- Understand the importance of peer support specialists.
- Describe the workflow of the crisis response team.
- Understand and apply the basic principles of call and crisis processing, including engagement and triage approaches.
- Be introduced to the three Cs of crisis approach.
- Understand how initial crisis response is linked to resolution and recovery focused care.
Mode of Training Delivery
This training module is online via Zoom. Please check go here for the Zoom links.
Who is required to complete this module?
Your are required to complete this module if you are:
- Team Clinical Director/Supervisor
- Direct Care Staff
- MCO Call Center Staff
Instructions
There is a Part A and a Part B to this module. Please be sure to read or watch any materials available after clicking ‘Start Module’.
